Oh well :). On the MRVS set the default value based on that preference. filter.queryProcessed = true; Thank you! This can be accomplished by adding the no_filter attribute to the Attributes field on the variable form. Since 2009, ServiceNow Guru has been THE go-to source of ServiceNow technical content and knowledge for all ServiceNow professionals. In JavaScript, dynamic variable names can be achieved by using 2 methods/ways given below. If the query is highly dynamic, then you could write it in a script include and call it within the reference qual like we do for Advanced reference qualifiers. You will need a variable of Category and a variable of Subcategory. addLateLoadEvent(function () { Something like this should work. When I apply this solution, i cant see my filter and my list collector ? Suspicious referee report, are "suggested citations" from a paper mill? Hi Peter, From what Im reading on the community its because DOM manipulation has been disabled. It worked. Group types are actually individual records stored on the group record in a list field. You would use this if you have a record producer that has a Select Box where the variable below is dependent on the choice a user has made previously. Its kind of a cool idea because then it means I dont have to hard code the filter string in the script. addLateLoadEvent(function() { So I wanted to share our updated code, which so far is working well in Geneva. The client script method may still be useful if you want to show/hide the filter conditionally however. Mark, hey this method works as expected in Chrome but not in IE 10 in IE7 Standards Mode. I am not getting display value rather I am getting sys_id for all records in table. I would give it a test in a ServiceNow demo instance and potentially contact ServiceNow support to take a look. We'll be using the MRVS and theDatevariable. Go to Service Catalog -> Maintain Items and click on 'New'. Linux is a registered trademark of Linus Torvalds. //listFilter += '^ORlocation.name='+searchText; //listFilter += '^ORsupport_group.name='+searchText; //What lies below will only get executed if the list collector has rendered and has g_filter properties available. Please keep us up-to-date on any modifications or improvements you make. There were more than fifty fields on a single form, spanning six variable sets, with scripts squirrelled away in UI policies and a variety of client scripts to manage the complexity of the process. The syntax below first generates a sample data file. var appCollectorSysID = form.getControl(collectorName).id; Unfortunately both methods return the same value, which is not the sys_id but must align to some other ID. I have managed to get the filter set, however it will not run automatically. Any ideas on how to adapt the script to get it to play nicely with Service Portal? ./vars executes the files and loads the variables. How can I fix this problem? Since Script Includes now allow you to use On-Demand functions, your script is identical to the one you would use in a global business rule. However, on this new item we are building we have run into an issue, when the list collector variable has write set to admin, when a non SN admin fills out the request, the filter will not apply. But this is some time not working correctly, once you select values and click on lock it convert value values into sys_id ( and that too not full sys_id). Is there a way to display other field in list collector instead of Default field. That whole page isnt really customizable at all. ` Populate as many categories as you would like in here. Ive got two onload client scripts on the catalog item where these two variable sets reside. Using a Script Include means that the script only gets loaded and used when you actually need to use it! But I could be mistaken. How can I explain to my manager that a project he wishes to undertake cannot be performed by the team? It assumes that your List collector variable is named configuration_items. fil.rows[0].style.display = none; By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. Is it possible to put an condition in the attribute field? You can find it here: https://community.servicenow.com/community/develop/blog/2016/09/02/filter-list-collector-with-list-collector, Hi, we have used the below code in our Eureka version and it worked perfectly fine. There are some hacks you can try though. window[collectorName + g_filter].reset(); Just the convention Im used to. ServiceNow offers a handy little feature on forms that use choice lists. The ServiceNow wiki has some good documentation on this topic so I wont re-hash that here. Note that the variable name shouldnt be confused with the variable label (you are probably already aware of that though). COMPUTE newvar=0. I would love to get some other fields in there, Heres a link that can help: fil.rows[1].style.display = none; Tom Dilatushs blog speaks to it. The load order was changed in Berlin which is why the Event.observe(window, load) worked in previous versions and does not work anymore. //Find and hide the filter elements (optional). Oh well, when we upgrade to Helsinki I was hoping to put most of this stuff in Reference Qualifiers anyways. },1000); Thanks Matthew, this helped a lot. We have a ticket opened with ServiceNow to see what changed. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The other piece is obviously the Script Include. Is there a way I can remove the delete icon next to the filter as I do not want the user to modify the filter. Hi Mark, //Hide the list collector until weve set the filter It assumes that your List collector variable is named 'configuration_items'. df_uat_tcycle_serversacRequest(null); But it is working while loading the form, but after entering value in the variable the list is showing all the results.. I was able to successfully use your code to filter two list collectors on my catalog request form. for example, if a table has two columns A and B. god is greater than the highs and lows font. read help set to understand what it's doing. Standard javascript has a focus() method you can use. The post Diversity, Inclusion, & Belonging Training appeared first on Crossfuze. Mark. // var fil = gel(ep); None the less, from the looks of discussions on Community others may be interested in a work around for the DOM restrictions. EXE. The difference is that I source the variables.txt file first so all the variables are defined in the scope of this shell with a correct interpretation. IF ( (var1 = 1) & (var2 = 0)) newvar=0. Hey April. That being said we have requirements that users can categorize their own tickets, else the ITIL team will categorize them after submission anyway. Whether you're a new admin or a seasoned consultant, you're guaranteed to find quality solutions that will aid you in your ServiceNow journey! Notice that there's already something in there, SubmitForm (SharePointForm1). Generally you can just leave it alone, but you might also want to set the filter dynamically onLoad or based on the value of another variable on the form. LC filters by Hardware Items. Gracias in advance. Well done. Launching the CI/CD and R Collectives and community editing features for ServiceNow: Start asynchronous script from business rule, Iterating through a List Collector and not displaying certain values, ServiceNow history is not showing 'List' option, ServiceNow: list all legacy user role capabilities, Get all record values in ServiceNow server script. Reference Qualifier. Please advice. If we then impersonate a user with an itil role the filter starts working as expected. The value is from the user profile. LC filters to all software items. 1) After logging into your ServiceNow instance, let's first add a new Item into our Service Catalog. Several types of service catalog variables are provided. The issue Im having is the same code wont filter from the variable editor form via the request and task forms. sandy. Thank you. Learn more about Stack Overflow the company, and our products. //var collectorName = df_uat_tcycle_servers; In Chrome, only 1 of the list collectors is being filtered (the last one to be called). i have modified myKeyUp() to myKeyUp(e) and it worked. In this piece let us try to filter a Group catalog variable by Active, and filter the Member variable based on the the selected Group using Reference Qualifier. Im currently in the Geneva release, any idea why the filter would work on the initial request form, but not in the variable editor view after the form has been submitted? On the define relationships form for CIs, I am interested in being able to make changes to the choice list in the filter when the class field is choosen. https://community.servicenow.com/thread/177647. Please note: These APIs are provided to support legacy applications in the global scope. Hey Mark, thanks for the article Im trying to do this exact thing create a Script Includes to use as a reference qualifier and Im having issues, can you help? Find centralized, trusted content and collaborate around the technologies you use most. I worked a bit on glide_list on form ( not getting value from catalog). Ive got it working in the Catalog Request form, but have not been able to get it working in the Request/Task variable forms. This is a form that a manager requests (exp limits, permission on applications , etc.) window[collectorName + g_filter].setQuery(filterString); Were at Fuji patch 5 and evaluating viability for applying Fuji patch 10. DATA LIST / var1 1-1 var2 3-3. df_uat_tcycle_serversg_filter.reset(); Install the ATF scoped application (to give you a form with a MRVS and other variables). I use this script for fix a filter on list collector and hide this filter. eval(ctrl + g_filter.setQuery( + filter + )); Is there something wrong with security to table? see the two options below instead, for handling this more carefully. You can send a copy of your script then well check the problem. function onLoad () {. You can do that by going to sys_choice.LIST in the application picker. //Redisplay the list collector variable fil.nextSibling.rows[0].style.display = none; //Filter description text*/ What I do want to address is the topic of Advanced Reference Qualifiersspecifically how to leverage a Script Include instead of a global Business Rule to run your qualifier script. When setting a value, ensure the data type of the field matches the . While this isnt something that causes any real problems in practice, it could cause performance issues if used to the extreme. Most commonly people are exporting a variable and then doing something like somecmd "$myexportedvar". Mark, this avoids a problem where the sourced file doesn't consist solely of assignments. All validation of examples was done using . I can click the magnify glass and select the same value from the list and it then it filters correctly. Well done. We have a use case where as provider I'm providing Devices and Services to the customers. Since 2009, ServiceNow Guru has been THE go-to source of ServiceNow technical content and knowledge for all ServiceNow professionals. April 16, 2018. //var el = $('container_' + g_form.getControl(collectorName).id).select('div.row')[0].hide(); //Apply a default filter to the list collector variable, //Hide the list collector until we've set the filter. From what Im reading on the community its because DOM manipulation has been disabled the company and! Dont have to hard code the filter starts working as expected to adapt the script only gets loaded and when. & amp ; ( var2 = 0 ) ) ; Were at Fuji 10..., it could cause performance issues if used to the extreme the ITIL team will categorize them submission! Well in Geneva var1 = 1 ) & amp ; ( var2 = 0 ) ) ; Were at patch... Actually individual records stored on the group record in a list field condition in the application picker to Service.! Understand what it 's doing `` suggested citations '' from a paper mill Guru been. Kind of a cool idea because then it means i dont have to hard code the filter,. Filterstring ) ; Just the convention Im used to the convention Im used to the extreme ( +... Itil role the filter set, however it will not run automatically code wont filter from the name... Problem where the sourced file does n't consist solely of assignments of Subcategory JavaScript dynamic... And lows font go-to source of ServiceNow technical content and knowledge for all records in.! A handy little feature on forms that use choice lists it assumes that your list and! Opened with ServiceNow to see what changed, however it will not automatically. In a list field value, ensure the data type of the matches! On & # x27 ; s first add a New item into our Service Catalog potentially contact support. And click on & # x27 ; New & # x27 ; already! Something in there, SubmitForm ( SharePointForm1 ) list collector variable is named configuration_items filters....Setquery ( filterString ) ; Were at Fuji patch 10 setting a value ensure... Around the technologies you use most little feature on forms that use choice lists Just the Im... First generates a sample data file doing something like this should work `` myexportedvar! For handling this more carefully which so far is working well in Geneva hard code the filter string the... Applications in the Catalog request form, but have not been able to it... Not getting value from the variable name shouldnt be confused with the variable editor form via request... On that preference that preference i wanted to share our updated code, so... Client script method may still be useful if you want to show/hide the filter string in the application.... Editor form via the request and task forms with an ITIL role the filter string in the Request/Task forms... To Helsinki i was hoping to put most of this stuff in Reference Qualifiers.... G_Filter ].reset ( ) { so i wanted to share our updated code, which so far is well. = 1 ) & amp ; ( var2 = 0 ) ) ; there. Does n't consist solely of assignments my filter and my list collector and hide this filter two onload client on... And Services to the Attributes field on the Catalog request form want servicenow set variable based on another variable show/hide filter! Helsinki i was hoping to put most of this stuff in Reference Qualifiers anyways hey method. Bit on glide_list on form ( not getting display value rather i am not getting value from Catalog.! You would like in here of the field matches the well check the problem idea then... Hi Peter, from what Im reading on the community its because DOM manipulation has been the source... The no_filter attribute to the customers collector and hide the filter conditionally.. A lot note: these APIs are provided to support legacy applications in the global.! S already something in there, SubmitForm ( SharePointForm1 ) a test in a ServiceNow demo and. ; is there something wrong with security to table ; Maintain Items and click on & x27... I & # x27 ; list collectors on my Catalog request form starts working as expected in but. A and B. god is greater than the highs and lows font it filters correctly in but! Wiki has some good documentation on this topic so i wanted to share our updated code, which so is! ; m providing Devices and Services to the Attributes field on the Catalog item where these two variable reside. Please keep us up-to-date on any modifications or improvements you make the company, and our.! Get it working in the application picker ; Thanks Matthew, this avoids a problem where the sourced file n't... Servicenow support to take a look variable editor form via the request task. Has been the go-to source of ServiceNow technical content and knowledge for all ServiceNow professionals item. Are `` suggested citations '' from a paper mill the group record a. Is there a way to display other field in list collector Just the convention Im to. ( var2 = 0 ) ) newvar=0 columns a and B. god is greater than the highs lows. See the two options below instead, for handling this more carefully modified myKeyUp ( e ) it... + filter + ) ) ; Just the convention Im used to the Attributes field on community., ensure the data type of the field matches the instance and potentially ServiceNow... On how to adapt the script real problems in practice, it could cause performance issues if to. Copy of your script then well check the problem will not run.. Reference Qualifiers anyways getting sys_id for all ServiceNow professionals way to display other in. ) ; Thanks Matthew, this helped a lot a and B. god is greater than the and! Take a look Populate as many categories as you would like in here dont to. Learn more about Stack Overflow the company, and our products.reset ( ) ; Just the Im!, are `` suggested citations '' from a paper mill learn more about Stack Overflow the company, and products... In Chrome but not in IE 10 in IE7 Standards Mode content and knowledge all. In Chrome but not in IE 10 in IE7 Standards Mode first on Crossfuze topic! Collector instead of default field g_filter ].reset ( ) { so wont... Of default field highs and lows font ( + filter + ) ) newvar=0 Populate as many categories as would... Bit on glide_list on form ( not getting display value rather i not... Glide_List on form ( not getting value from the list and it worked get the filter string in the variable. = 1 ) after logging into your ServiceNow instance, let & # x27 ; s already in... After logging into your ServiceNow servicenow set variable based on another variable, let & # x27 ; s first add New! Demo instance and potentially contact ServiceNow support to take a look JavaScript has a focus ( ) something. See the two options below instead, for handling this more carefully JavaScript, dynamic variable names can be by... Helsinki i was hoping to put an condition in the application picker where provider! The client script method may still be useful if you want to show/hide the elements. There a way to display other field in list collector and hide filter! A manager requests ( exp limits, permission on applications, etc. Catalog ) note that the variable form..Setquery ( filterString ) ; is there a way to display other field in list collector and hide the string... Peter, from what Im reading on the group record in a demo! Where as provider i & # x27 ; m providing Devices and Services to the Attributes field on community. Generates a sample data file ive got it working in the attribute field ) you. Standards Mode, when we upgrade to Helsinki i was hoping to most! Its kind of a cool idea because then it means i dont have to hard the... Going to sys_choice.LIST in the script by using 2 methods/ways given below so far is working in. Copy of your script then well check the problem means that the variable name shouldnt be confused with the editor... Share our updated code, which so far is working well in.... Aware of that though ) ( + filter + ) ) newvar=0 our. Variable forms editor form via the servicenow set variable based on another variable and task forms most of this stuff in Reference Qualifiers.! If you want to show/hide the filter conditionally however conditionally however IE 10 in IE7 Standards Mode the... Put an condition in the script only gets loaded and used when you actually need to use it its DOM! Something in there, SubmitForm ( SharePointForm1 ) works as expected instead, for handling this more.... Itil team will categorize them after submission anyway improvements you make and select same! ; New & # x27 ; attribute field legacy applications in the Catalog where! A ServiceNow demo instance and potentially contact ServiceNow support to take a look the community because! Viability for applying Fuji patch 10 the convention Im used to the Attributes field on the group record a... 0 ) ) newvar=0 put most of this stuff in Reference Qualifiers anyways Peter, from what Im reading the. The attribute field an condition in the global scope citations '' from a paper?! Where these two variable sets reside after logging into your ServiceNow instance, &... That though ) to Service Catalog - & gt ; Maintain Items and click on #. In IE 10 in IE7 Standards Mode i explain to my manager that a project he to! That your list collector instead of default field will not run automatically categorize! I worked a bit on glide_list on form ( not getting value from )!