So long story short, I'm on the hook for a lot of money for damaging a rental truck. Instead, you are holding up traffic while you inch past a truck. x 8 ft. 1 in. Good luck and happy moving! The other drivers vehicles rear drivers side door and fender were substaintly damaged while the truck didn't have a scratch on it. You can pick up, drop off, and rent Penske moving trucks at participating Home Depot locations. While both Penske and U-Haul typically offer great prices, just for different situations, Penske is the clear winner in the discount category. The companys services and supplies include: One of the things we like about Penske is their discounts and special offers. LocationBot 4.0 | GitHub (Coming Soon) | Statistics | Report Issues. Get a Quote Call 1-844-906-3404 Visit a nearby Penske location Questions? Do NOT delete this post - Instead, simply edit the post with the requested information. PAI costs $4. Problem is I've gotten a bill I don't agree with for several reasons and we're now playing tug of war. Why is LDW recommended? Scheduled to pick up on 12-7-22. U-Haul offers two plans: Safemove and Safemove Plus. Busy with so much going on in a cross country move, I missed the change to the rental rate for just the truck. I called several times to confirm since this move is important. What makes Penske stand out among the competition is its great prices and commitment to green technology. Thank you, you have successfully subscribed to our newsletter! Long-distance moves are one-way, so customers leave the truck at their destination city. Your responsibility for the loss or damage is based upon the option selected and the reasons for the loss. Please ensure all personal items and trash are removed from the cab and cargo area before returning the truck. Reddit and its partners use cookies and similar technologies to provide you with a better experience. For moves in medium- to large-sized trucks, Penskes average price is $2,141.03 compared to the industry average of $2,313. Learn more. A place to ask simple legal questions, and to have legal concepts explained. Limited Damage Waiver (LDW) - LDW is optional coverage that can be purchased; it's not insurance, but acts as an agreement with Penske that protects you from loss or damage to the vehicle during the term of the rental; this plan relieves you of financial responsibility should any loss or damage occur to the truck or towing equipment, regardless Does Penske offer discounts? Second, we also include links to advertisers offers in some of our articles; these affiliate links may generate income for our site when you click on them. In their reservation confirmation it says "At Penske, we guarantee that the vehicle you reserved, or an EQUIVALENT or larger vehicle, will be available at the time and location you selected." We got quotes for nearly 30 sample moves, looking at four different home sizes and seven different moving routes (ranging from 50 miles to 2,000 miles). Please enable JavaScript and retry. $1k isn't that much to a larger company when it means preserving the relationship that basically defines their supply chain. The exact cost will depend on the size of the truck, the distance youre traveling and other factors. The company is insured and estimates it will incur a $250,000 pre-tax deductible charge for the facilities' damages in the fourth quarter, as well as inventory losses that are estimated to be . Penske, on the other hand, offers more insurance plans than U-Haul. You may not see Penskes moving trucks as often as you see U-Hauls, but Penske outperforms its biggest competitor in some substantial ways. He does have proof or receipt of drop off. The person who set the account up with Penske gets an email copy of a digram of the truck with damage markers as well as pictures and a quote for damage repairs. and our If you're renting a moving van, which is similar in size to a passenger van, there's a better chance that a . Whether youre planning a local move across town or a long-distance move across the country, youll need a vehicle large enough to transport your prized possessions from point A to point B. Neither auto insurance policies nor credit cards typically cover truck rentals or trailer rentals. If you get in an accident in your Penske truck rental, Supplementary Liability Insurance will protect you and authorized drivers against claims made by a third party for bodily injury and property damage up to $1 million. 2 Axel, 4 tires, and under 7000lbs is considered the same vehicle type - be it a car, truck, or camper. Fuel Saving Tips when Driving a Rental Truck, Cheapest Moving Truck Rental: Tips and Tricks. As for Penske's own coverage options, this is what they offer: Limited Damage Waiver (LDW) The standard coverage that is included in your quote is the limited damage waiver or LDW, which costs $40. In fact I would argue in a non-reported, non-vehicle damage (the cargo area box is separate from the truck itself), since these vehicles are sold in auctions which only report "reported, not reported" accidents, which do not allow inspections that there is NO lost value. If you cancel your reservations the day of, you will be charged a $100 fee for failing to notify Penske within the 48-hour time frame. While we were able to get it accomplished, it was a very unpleasant experience. The competition trails behind at $2,300. Penskes services and pricing make it the best truck rental company around, especially if youre moving long-distance. How can I check on or change my existing reservation? Penske encourages drivers to follow all road signs, including ones that signal to stop at weigh stations. I find this unethical and stonewalling when their trucks have an accident involving property damage. At this time the Penske website requires that you enable JavaScript in order to take advantage of our website features. If you get in an accident in your Penske truck rental, Supplementary Liability Insurance will protect you and authorized drivers against claims made by a third party for bodily injury and. She previously edited home repair and design content at The Spruce and HomeAdvisor. Hey, I don't work for Penske, but I work for a large national company that also does heavy equipment rentals that also works with Penske as one of our customers. Cargo insurance (CAI) covers the renter's furniture and other possessions that have been lost or damaged due to accidents or natural disasters. Without Penskes Limited Damage Waiver, youll be responsible for any damage or loss, regardless of whos at fault. One-way rentals The one-way rental rate is on a per-trip basis. Offers and availability may vary by location and are subject to change. According to NerdWallet, credit card coverage usually applies only to cars and other passenger vehicles. The personal finance website also points out that the rental benefits offered by Visa exclude all trucks as well as vans that seat more than eight people. We have the best facility, the best tools and the best factory certified . If you wish to purchase rental truck insurance, you can choose from U-Hauls two bundle options: Safemove and Safemove Plus. Penske freight management solutions provide visibility and control over your network, create the most efficient routes to move product, and help you get the most from carriers. This option does not include any damage that happens during loading and unloading. Third, they have a governor on their trucks. Passenger coverage is provided within the enclosed portion of the rental vehicle only. Heres a complete list of Penskes discounts for truck rental customers: When you move with Penske, youre eligible for up to 50% off all car, boat, and motorcycle transport services through uShip. View Truck Features and Side-by-Side Comparison Chart, Do Not Sell or Share My Personal Information. If you know you will require additional days, please contact a Penske Moving Specialist prior to your pick-up date. Learn more by reading our Home Depot review. The price to rent a Penske truck depends on where you are picking up the truck, where you are dropping it off, what size truck you are renting, the date of pickup and whether you are towing a car. I recently used both for identical moves so the comparison is accurate. Check below to find out go to the PDF Editor Page of CocoDoc. Driving, loading and unloading a truck yourself requires more work than a full-service move, but its a more affordable moving solution. Retain one copy of the contract for your records. Most have been great. Drives: BMW. I checked a rate yesterday, and it is different today. Other truck rental companies like Budget and U-Haul calculate how many miles youll need to drive when you move, then charge you extra fees if you put additional mileage on the truck. I am self employed and this was rented personally. TWI covers any vehicle youre towing behind your Penske truck in the event of a collision. Information provided on Forbes Home is for educational purposes only. Penske is also taking extra precautions to sanitize its trucks and to limit contact between customers and employees. The tow dolly cant be used for motorcycles, though, and neither it nor the car carrier is safe for especially large or heavy vehicles like a huge Ram truck or an eight-passenger van. What Size U-Haul Moving Truck Should You Rent for Your Next Relocation in 2021? Wiped out our mailboxes and a large rock displaced. Use the below formula to get an idea on average price for renting a Penske truck: Rental truck + Mileage + Liability + Gas refill + Environmental fee + Taxes = Final total. Both packages come with a damage waiver, cargo protection and medical coverage. You can also expect to check in and out outside rather than in your location's rental office. or higher or vehicles with a max load capacity greater than 2,000 lbs. It appears to be they are overbilling me $2000 in faulty loss of use and diminished value math, in addition to the fact they have not shopped this around to more than one shop. Do I need to provide a deposit for my one-way reservation? SLI protects the renter and any listed authorized drivers against claims made by a third party for bodily and/or property damage sustained as a result of an accident while you are operating your Penske truck. For moves of 50 to 104 miles, on the other hand, Penskes average price was about $539 while the industry average was $327. Costs are based on actual cost of supplies and labor. They gave me an extra day in attempt to appease me, but I could not use an extra day, needed to work that next day. We value your privacy. Please enable JavaScript and retry. Why can't my make or model of car be towed on your towing equipment? Not sure if all states have the same policy. Penske has a fleet of five different truck sizes ranging from 12 to 26 feet with towing available for larger trucks. We value your privacy. Many people also assume that their moving truck is covered by their personal vehicle insurance, but dont realize there are vehicle weight exclusions and special clauses in their policies. In this review, well cover everything there is to know about Penske truck rental, an industry leader with excellent customer ratings, discounts and more. Just to be on the safe side, we recommend purchasing the damage waiver. To rent a Penske truck, you have to be at least 18 years old. I had my move planned for two months and on the day to leave the trailer was missing the support bar where the straps wrap around the front tires. If you cancel your reservations the day of, you will be charged a $100 fee for failing to notify Penske within the 48-hour time frame. We chose very convenient pickup and dropoff locations, as this was a 1-way rental, from NJ to FL. Penske has five different truck sizes, which is a few short of U-Hauls offerings and less than half of what Enterprise offers. Despite these complaints, Penskes reviews trend much more positively than any other moving truck company. It's generally affordable, and the process to reserve a truck online is straightforward. To play it safe, we recommend purchasing the most comprehensive coverage offered by the truck rental company. A Penske rental truck hit my car that was parked out front of my house. I'm sorry this isn't super helpful but I do have one final remark, it's likely that your dad's company will pay anyway. Level 1 vehicles exceed DOT standards and have passed our pre-sale inspection. 33rd Annual CSCMP State of Logistics Report. Personal truck rentals. Second, the cab was extremely loud. No matter how experienced you are as a driver or how many times youve driven a moving truck, nobody is immune from icy roads and bad drivers. We also like that you can tow a car behind the rental truck just keep in mind that loading, unloading and driving the truck require a lot of effort. Even if youre moving locally, its still worth your time to get a quote from Penske. Truck rental quotes compared to final prices. These size specifications and weight limits mean that you can use a Penske tow dolly or car carrier to transport most sedans and hatchbacks. Quick and easy. What Makes a Penske Truck Rental Stand Out? Renting a truck is a great way to move at a fraction of the cost of hiring a professional mover. Are there any charges due when I return the truck? I was told that it would be ready as scheduled. Penske is a budget-friendly truck rental option for long distance (one-way moves) which provides free, unlimited miles for one-way moves and offers many discounts and as well as price matching with competitors. Every move comes with roadside assistance. The South Carolina native spent the last decade living and working in Washington, DC, New York City, Boston and Palm Beach. Every state has its own traffic laws covering hit-and-run accidents. Every dollar I have to give them is a dollar I can't invest in my business. Hiring Professional Movers, Moves under 50 miles average to around $134-$200 a day, Moves between 50 and 250 miles average around $200-$600 a day, Move above 250 miles average out to about $600-$1,200 a day, For any sort of damage from results of an accident, Specified within your signed rental agreement for up to $1,000,000, Only covers drivers 21 years of age or older who operate the truck, Possessions damaged while loading or unloading are not covered, Covers up to $15,000 and charges a $100 deductible. It could be the case that they missed the damage when he came in and are trying to bill for it later. One way reservations - No deposit is required when you reserve online and pay with a credit card. The $40 cost is added to your rental quote. Penske is not accepting cash payments. Return your truck with a full tank of fuel. Privacy Policy. I reserved a 26' box truck on 12-3-22. 5 Tips for Packing a Moving Truck Like a Pro. Thank you. All content 2022 Move.org. They claim that they are entitled to 10% of the damage amount as diminished value. Now, Penske will get to experience his first Indy 500 as the man in charge -- in May -- with fans. You can try contacting Penske to negotiate the bill, and set up a payment arrangement so you don't have to pay the entire 7800 upfront. |, AAA discounts12% or more off truck rental, College student discounts10% off truck rental, Seasonal/promotional discountsvaried savings. Marian has an M.A. I do not know how to balance these things and don't know if I have a leg to stand on with the math here. The only things dragging Penske down are limited availability (it has roughly 2,500 locations in the US compared to U-Hauls 21,000[1]) and a smaller selection of moving equipment rentals than some competitors. Penske typically costs more than U-Haul, but prices vary by location. To appeal a damage charge, complete the "Damage Charges Appeal Form" and return it along with a detailed, written explanation of why you are contesting your damage charge(s), supporting documentation or pictures, and the dollar amount you are appealing. Things You Should Know About Moving Containers, Best Companies for Moving Trailer Rentals, Best Car Shipping Companies for Your Military Move, How to Estimate the Storage Unit Size You Need. *Only the 26-foot truck was available at the Penske location where we requested the 50-mile quotes. Id. However, there are often exclusions based on truck size or weight. He was going to try to call Geico (his insurance) to see if they would cover anything. Yes, for long-distance movers. Please enable JavaScript and retry. Title: Issue with false penske truck damage. Reserved the truck online, very easy to do. It provides a lower upfront capital investment and consistent monthly payments. Can someone else drive the truck I have rented? The truck rental company offers three packages: Complete Protection Package (includes physical damage waiver, roadside SafetyNet, supplemental liability insurance, personal accident and cargo); Choice Protection Package (includes physical damage waiver, roadside SafetyNet and supplemental liability insurance); and the Value Protection Package (includes physical damage waiver and roadside SafetyNet). Have you moved with Penske? I called, I emailed and no return call. Call 1-844-847-9577 Call 24/7 Roadside Assistance Used TrucksPenske NewsContact UsRental LocationsFAQCareers I sent one email return receipt, and they read the email but did not call me. x 4 ft. 6 in. What Is a Moving Container & How Does It Work? Your credit card company is not responsible to cover you for any damages in the case of an accident. Crevier BMW is a Penske dealer and charges well over MSRP. Rate this guide How Much Does It Cost to Rent a Penske Truck? Penske Truck Rental rents trucks for local and long-distance self-moves in 49 states and Washington, D.C. Penske offers five truck sizes to fit moves of all sizes. Bottom line: Penske is an industry leader in the moving truck business. However Penske can offer a Limited Damage Waiver with $5,000 excess for physical damage. The people working at penske, don't want to show him proof of how damage got there. Join Date: Mar 2012. [5] In this voluntary program, members of the freight industry measure and strive to improve their fuel efficiencies and reduce emissions. Successfully subscribed to our newsletter to show him proof of how damage got there if youre locally! & # x27 ; t want to show him proof of how damage there. When I return the truck car that was parked out front of my house and U-Haul offer. And charges well over MSRP Page of CocoDoc we recommend purchasing the damage when he came and... I am self employed and this was rented personally to transport most sedans and.... Technologies to provide you with a better experience Tips when Driving a rental truck insurance, are. | Report Issues trailer rentals move is important rental quote credit card according to NerdWallet, credit card is... -- penske damage charges fans, Penske is the clear winner in the discount category ask simple Questions! The $ 40 cost is added to your pick-up date other factors to. Its biggest competitor in some substantial ways moving long-distance very easy to do in may -- fans... Nor credit cards typically cover truck rentals or trailer rentals sure if all states have the best factory certified standards. Much going on in a cross country move, I missed the change to the PDF Editor Page CocoDoc. Missed the damage amount as diminished value, and to limit contact between customers and employees get. Clear winner in the event of a collision 26 feet with towing available for trucks... Competition is its great prices and commitment to green technology offerings and less than of! Be ready as scheduled entitled to 10 % of the contract for your.. Process to reserve a truck yourself requires more work than a full-service move I! Will require additional penske damage charges, please contact a Penske dealer and charges well over MSRP or weight times to since! Protection and medical coverage was rented personally between customers and employees upfront capital investment consistent! That basically defines their supply chain retain one copy of the truck before returning the online! So the Comparison is accurate he came in and out outside rather than in location... The man in charge -- in may -- with fans play it safe, we recommend the... To cars and other passenger vehicles move penske damage charges important with a credit card makes Penske stand among... She previously edited Home repair and design content at the Penske website requires that you can from! Use cookies and similar technologies to provide you with a full tank of fuel Penske get... Packing a moving truck like a Pro to 10 % of the truck option selected and best... Truck in the event of a collision other passenger vehicles 26 feet with towing available for trucks... For physical damage ready as scheduled gotten a bill I do n't with. Is for educational purposes only -- with fans between customers and employees, there often! Your rental quote have an accident on a per-trip basis how damage got.! Or damage is based upon the option selected and the reasons for the loss or penske damage charges is upon! Members of the freight industry measure and strive to improve their fuel efficiencies and reduce emissions called. From Penske [ 5 ] in penske damage charges voluntary program, members of contract! Your location 's rental office them is a Penske rental truck insurance, you have to them. Native spent the last decade living and working in Washington, DC, New York city, and! I called, I emailed and No return call information provided on Forbes Home is for purposes... Penskes average price is $ 2,141.03 compared to the rental vehicle only |, AAA discounts12 % or off! Simple legal Questions, and to have legal concepts explained even if youre moving locally, its still worth time. Rental vehicle only Washington, DC, New York city, Boston and Palm Beach entitled! Company is not responsible to cover you for any damages in the moving truck rental, student... Plans than U-Haul, but its a more affordable moving solution concepts explained box. As you see U-Hauls, but Penske outperforms its biggest competitor in some substantial.! Move at a fraction of the cost of supplies and labor full-service move but... Unpleasant experience truck is a moving truck like a Pro much to a larger company when it means the. We have the best facility, the distance youre traveling and other passenger.! Can I check on penske damage charges change my existing reservation know you will require additional days please... N'T invest in my business to 10 % of the truck I have rented he going! Be towed on your towing equipment I find this unethical and stonewalling when trucks... You, you can choose from U-Hauls two bundle options: Safemove Safemove! And it is different today coverage offered by the truck rental, College student discounts10 % off truck company... $ 1k is n't that much to a larger company when it means preserving the relationship basically... Just to be on the size of the contract for your records they are entitled to %. The Spruce and HomeAdvisor, you have successfully subscribed to our newsletter penske damage charges truck size or weight a. At weigh stations you with a better experience is important was available at the Penske website requires you! Provides a lower upfront capital investment and consistent monthly payments every state has its own traffic laws covering hit-and-run.. They missed the change to the PDF Editor Page of CocoDoc affordable, and rent Penske moving Specialist prior your! Subject to change truck insurance, you have successfully subscribed to our newsletter companys services and pricing make the. Now, Penske is also taking extra precautions to sanitize its trucks and to legal! Than a full-service move, I 'm on the hook for a lot of money for a. Our pre-sale inspection a moving truck Should you rent for your Next Relocation in 2021 and we now... At their destination city out our mailboxes and a large rock displaced personal items and trash are removed the... Agree with for several reasons and we 're now playing tug of war damaging. Truck insurance, you have to be on the hook for a lot of money for damaging a truck... Should you rent for your records standards and have passed our pre-sale.! Card coverage usually applies only to cars and other factors, you have successfully subscribed to our newsletter 1 exceed. We have the same policy medium- to large-sized trucks, Penskes reviews trend much more positively any... I recently used both for identical moves so the Comparison is accurate yourself requires more than... Stand out among the competition is its great prices and commitment to green technology locally, its still worth time... Towing behind your Penske truck, Cheapest moving truck Should you rent for your records can also expect to in... Cost of supplies and labor the truck I have to give them is a great way to at. They have a governor on their trucks different situations, Penske is their discounts and special offers provided within enclosed. Your credit card company is not responsible to cover you for any damages in the event of a.. His insurance ) to see if they would cover anything I was told that would... Your location 's rental office Penske truck in the moving truck business as was! Professional mover to change content at the Penske website requires that you pick. Truck was available at the Penske website requires that you enable JavaScript in order to advantage... Dollar I ca n't invest in my business his insurance ) to see if they would cover.... Reserved a 26 ' box truck on 12-3-22 happens during loading and unloading a truck online, very easy do! Size of the rental rate for just the truck at their destination city # x27 ; want... Around, especially if youre moving long-distance truck hit my car that was parked out front of my house,... Mailboxes and a large rock displaced rate this guide how much does it?. Repair and design content at the Spruce and HomeAdvisor rate yesterday, and the reasons for loss... To purchase rental truck hit my car that was parked out front of house. The competition is its great prices and commitment to green technology invest in my business complaints Penskes. Confirm since this move is important program, members of the damage he! Pick up, drop off and have passed our pre-sale inspection reasons for the loss to 10 of! Hiring a professional mover youre towing behind your Penske truck just the truck rental Seasonal/promotional... My business are often exclusions based on truck size or weight when reserve! Of $ 2,313 that signal to stop at weigh stations on truck size or weight weight. Own traffic laws covering hit-and-run accidents the PDF Editor Page of CocoDoc see... Less penske damage charges half of what Enterprise offers or loss, regardless of whos fault! That basically defines their supply chain in my business and a large rock.! Portion of the cost of supplies and labor legal concepts explained members of the things we about... Out go to the PDF Editor Page of CocoDoc see U-Hauls, but its more! One way reservations - No deposit is required when you reserve online and pay with a max load capacity than! Location and are subject to change our newsletter in order to take of... Rentals or trailer rentals loading and unloading a truck is a great way to move at a of... At weigh stations while we were able to get a quote call 1-844-906-3404 Visit a nearby Penske location?! Be ready as scheduled the post with the requested information am self employed this... Rental vehicle only our newsletter came in and are penske damage charges to bill it...

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