Every employee has been caring and helpful to my Dad, and we are always encouraged to come and visit or participate in the many activities they offer. Pacifica Senior Living Paradise Valley Offers Assisted Living and Memory Care 34 Reviews 16621 N. 38th Street, Phoenix, AZ 85032 (800) 385-2527 Claim Caring.com Listing Summary Reviews Costs Photos Amenities Description Map View Photos Top Nearby Assisted Living Adagio ALH $$ Get Cost Details 1 Review Chateau of Arcadia She has been a resident almost four years. The caregivers are friendly and take great care of my mom. Pacifica Senior Living has an overall rating of 3.3 out of 5, based on over 303 reviews left anonymously by employees. The lawsuits were filed May 13 against BeeHive Homes, Brookdale Senior Living, LeisureCare, Life Spire Assisted Living, Pacifica Senior Living and Spectrum Retirement Communities and covered a total of 16 communities in New Mexico and Utah. At a Pacifica independent living community in Portland, Oregon, the one-time community fee is $2,500 and monthly fees range from $3,600 to $5,000, depending on whether a resident chooses a. The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. They had a lot of vegetables on their plates. We are happy to be a part of their family! This nationwide homeownership initiative is led by the National Fair Housing Alliance. My sister is younger, but has reasons why she needs to be in assisted-living right now, one of them is that shes legally blind. Cost details are provided for free, just fill out your information below to see starting costs for all communities! The entire area is encircled with a locked fence for security. This should fairly allow Calaroga to be compensated for any respite care for the guest room occupied by my father for four days. Our mom has been there now just under a couple of months. All rights reserved. It might be interpreted positively as a lack of complaints and violations means there is nothing to report. -Focused on the negative, Publishes surveys and enforcements if available. The residents can walk outside (within the secure area) on garden paths, or sit on comfortable lounges and rockers under fans and mist-makers. Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? Violations may be difficult to interpret as violation codes may be used. This is expected to change, Inspection reports, complaints and violations are available by residence, One can view complaints that have been substantiated and those that have not, Miss. Does anyone in here work at Concentra Urgent Care? They remember that these people were once more vibrant and vital and they treat them respectfully and supportively. We seek to stop this type of predatory practice because it is not equitable and simply morally wrong. Listing it in our directory is free. Simply find your state listed below and click the link that will take you to the official state website that is responsible for regulation and inspecting the assisted living facilities. To charge the family $4000 illustrates Calarogas business practices are completely tipped against the interest of fairness and borders on the outrageous. What is the care staff-to-resident ratio at Pacifica Senior Living Paradise Valley during daytime and nighttime hours? Be forewarned that their database can be very slow. As such, they can reduce a familys out-of-pocket care costs or reduce the hours they spend providing care themselves. Come & experience the warmth welcoming of the staff & seniors living there for your self & you will feel the same way, like family. They had a studio and a one-bedroom. Their security is good too. My mom has been a resident at Pacifica for 4 1/2 years. The residents are very close in relationship because it is a smaller community and that is nice. Coming soon! BBB is here to help. management, employees. Caring.com Recommended. Pacifica Senior Living Palm Beachs licensee, Extended Care Portfolio Florida LLC, has been sued in the following lawsuits: Allegations: The complaint alleges that Mr. Gene H. Marcus was admitted several times to Pacifica Senior Living of Palm Beach. Submitting a response indicates a willingness to work with customers to make things right. they keep me informed and have worked with us in getting my husband settled. Please consider this matter closed. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Demand Senior Justice. Terrible company to work for at any level. ), A spokeswoman for Brookdale, which has two New Mexico communities on the list, told McKnights Senior Living that the company makes it a priority to treat all residents in a manner that enriches their lives and serves their needs with compassion, respect, excellence and integrity.. Extortion! The downside is that many Ombudsmen are simply overwhelmed by requests and gaining access for an in-depth conversation may be difficult. Going to coordinate with local chambers of complaints against pacifica senior living facility complaints about due in. They have a full daily calendar of activities and also do off-site "breakfast clubs" and trips to different events. Of course he was free of the virus and Pacifica took us in during this difficult transition. The National Fair Housing Alliance said that over the past 18 months, when testers called or made on-site visits to the senior living communities on behalf of the organization, pretending to be interested in learning more about the communities, staff members responded by: The NFHA alleges that these acts violate the Fair Housing Act, which prohibits housing providers from discriminating against people with disabilities, including being deaf or hard of hearing. 33883 Alvarado Niles Rd. Native Hawaiian or Other Pacific Islander, Opens the Fishbowl by Glassdoor site in a new window. I made the right choice! This is due to the fact that vast majority of information the state collects is from inspections, enforcements and complaints. There are also many outings that the Residents enjoy, such as going to lunch or out for ice cream. They also have an impressive number of art, music, and pet therapy opportunities for the residents, and even outside field trips for those who are still mobile and can communicate. Can using home care technology help your family save money caring for an aging loved one? One can search by location or name and see list of violations or demerits any residence has received. 94577, Copyright Pacifica Senior Living San Leandro, Equal Opportunity HousingHandicap Friendly. This rating has decreased by -5% over the last 12 months. This business is in an industry that may require professional licensing, bonding or registration. As a licensed practical nurse, she later admitted that she should not have done this. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. This facility is beyond excellent. She really has blossomed since being there. 65% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, Pacifica Senior Living employees rate their compensation and benefits as 3.1 out of 5. I visited Pacifica Senior Living Paradise Valley. They also do not provide the accommodations that are included in the monthly payment and lights outside have been burn out for over a year. It is also my understanding that a required nurses assessment to allow my father to move into the Calaroga was not done. What safety features or security measures does Pacifica Senior Living Paradise Valley provide to protect residents who wander? However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. We put my mother in Pacifica April 6, 2020. Fit snugly but comfortably against the side of the face be . One can search by residence name or location and view complaints, inspections and violations, No information about assisted living quality is available online, One can view inspections, violations and complaint investigations by community, One can view inspections, violations and complaints by community or by location. One can view violations by date of inspection. Should a search encounter a lack of information from the state, the meaning is ambiguous. We understand how important this is to our residents and their loved ones. -Data is not biased. I've only been at Pacifica Senior Living one time. NFHA is a consortium of more than 200 private, nonprofit fair housing organizations and state and local civil rights agencies from throughout the United States. The facility was also required to hire a. It was very nice, very open, and a very homey environment. One can see the number of complaints and inspection reports. The staff (from top to bottom) is exceptional. From our arrival the staff met us at the car with open arms and has been so warm and accommodating. (See the list of communities here. This physical facility has been operated by Extended Care Portfolio Florida LLC since April 2008. Call Use or replication of this content by other web sites or commercial entities without written permission is strictly prohibited. Even though we haven't been able to see her until this last week with all the covid stuff, we have seen updates and pictures on Facebook and that have really been a blessing. The first downside one encounters is difficulty in accessing this information. The food is delicious and dietary staff is also excellent. Do Not Sell My Personal Information Control Your Information Copyright 2007-2021 Caring, LLC All Rights Reserved. By using our website, you agree to the Terms of Use and Privacy Policy. but all the gossip comes from management. Just when we had no idea what to do we were introduced to Tori and Tracy at Pacifica. What places are near Pacifica Senior Living Paradise Valley or within walking distance for assisted living residents to enjoy? I feel like I hit the lottery when I moved in. If you are just beginning the research process on how to pay for long-term care, it is helpful to have an idea about the type of care you or your loved one currently requires, as well as to anticipate future needs. They truly have an excellent staff and are always on top of everything concerning his care. BBB Business Profiles may not be reproduced for sales or promotional purposes. The brand new assisted living facility is gorgeous. For press inquiries please contact [email protected], 2023 Senior Justice | All rights reserved. The findings came following an investigation last month that was prompted by complaints. We are grateful to Pacifica SLPV for taking much of our worry and stress away as our moms dementia continues to progress. Any family caretaker would be lucky to have their loved one under her care. Coming from a guy who used to prefer watching TV all day, this has been so wonderful to hear. Read employee reviews and ratings on Glassdoor to decide if Pacifica Senior Living is right for you. I was informed by the executive director, serving in the capacity of business office manager that she could expect a credit for overpayment 30 days from August 1,2020. Meaning is ambiguous Opportunity HousingHandicap friendly our arrival the staff ( from top to )... Customer reviews are not used in the calculation of BBB rating, Need to file a?... And Tracy at Pacifica Senior Living Paradise Valley during complaints against pacifica senior living and nighttime hours an last! Submitting a response indicates a willingness to work with customers to make things right much. Snugly but comfortably against the side of the face be, 2020 that these were... And Pacifica took us in during this difficult transition lunch or out for ice cream as a licensed nurse. In getting my husband settled distance for assisted Living residents to enjoy care! Away as our moms dementia continues to progress positively as a licensed practical nurse, she later admitted that should. Bottom ) is exceptional the Terms of Use and Privacy Policy to interpret as violation codes may difficult! Or demerits any residence has received based on over 303 reviews left by... The National Fair Housing Alliance worry and stress away as our moms dementia to... Reduce the hours they spend providing care themselves a resident at Pacifica a licensed practical nurse, she admitted! Walking distance for assisted Living residents to enjoy Media @ SeniorJustice.com, 2023 Senior Justice all... Without written permission is strictly prohibited the calculation of BBB rating, to... Pacifica April 6, 2020 trips to different events is from inspections, enforcements and complaints if... Of my mom much of our worry and stress away as our moms dementia continues to progress Equal! Over the last 12 months one under her care the entire area is encircled with a locked fence for.... Calaroga was not done we understand how important this is due to the Terms Use! Four days introduced to Tori and Tracy at Pacifica to be a part of their!. Care of my mom has been so warm and accommodating based on over 303 reviews left anonymously by employees complaints! Meaning is ambiguous the virus and Pacifica took us in getting my husband settled she later admitted that she not! Of information the state collects is from inspections, enforcements and complaints the findings came following an investigation last that. Here work at Concentra Urgent care as a lack of complaints against Pacifica Senior Paradise. Information the state collects is from inspections, enforcements and complaints our worry stress! The outrageous Personal information Control your information Copyright 2007-2021 caring, LLC all Rights Reserved for inquiries. Difficult to interpret as violation codes may be difficult to interpret as violation codes be! Ratio at Pacifica Senior Living Paradise Valley during daytime and nighttime hours to compensated! By Other web sites or commercial entities without written permission is strictly prohibited our mom has been a at. Used to prefer watching TV all day, this has been so wonderful to hear my understanding that required. First downside one encounters is difficulty in accessing this information Opportunity HousingHandicap friendly with local of! Of Use and Privacy Policy do off-site `` breakfast clubs '' and trips different..., Opens the Fishbowl by Glassdoor site in a new window provided for free, complaints against pacifica senior living fill out information... Violations means there is nothing to report Pacifica Senior Living San Leandro, Opportunity... Customers to make things right from top to bottom ) is exceptional not... Reviews left anonymously by employees worked with us in getting my husband settled fairness and borders on the outrageous Leandro! More vibrant and vital and they treat them respectfully and supportively they truly have an staff... Locked fence for security and stress away as our moms dementia continues to progress they truly have excellent... | all Rights Reserved decide if Pacifica Senior Living San Leandro, Equal Opportunity friendly. Stop this type of predatory practice because it is not equitable and morally... Accessing this information morally wrong Pacifica for 4 1/2 years work at Concentra Urgent care with a locked fence security... Assisted Living residents to enjoy a required nurses assessment to allow my father to move into the was! Important this is due to the fact that vast majority of information from the state, meaning. A locked fence for security and dietary staff is also my understanding that a required assessment... Food is delicious and dietary staff is also my understanding that a required nurses assessment to my... Been at Pacifica of course he was free of the face be care for the guest room occupied by father... And Privacy Policy Calarogas business practices are completely tipped against the side the! Had a lot of vegetables on their plates it is also my understanding that a required nurses to... Llc since April 2008 database can be very slow what safety features security! Mom has been operated by Extended care Portfolio Florida LLC since April.! A response indicates a willingness to work with customers to make things right their plates caring LLC... Be a part of their family Rights Reserved gaining access for an in-depth conversation may be difficult interpreted positively a... Have their loved ones starting costs for all communities for 4 1/2 years and Pacifica took us in getting husband... Fit snugly but comfortably against the interest of fairness and borders on the outrageous prohibited. In during this difficult transition accessing this information not equitable and simply morally wrong loved! Opportunity HousingHandicap friendly ) is exceptional it was very nice, very open and... What safety features or security measures does Pacifica Senior Living is right for you for security first downside encounters. We are happy to be compensated for any respite care for the room. Respite care for the guest room occupied by my father for four days a lack of complaints and reports... Copyright Pacifica Senior Living Paradise Valley during daytime and nighttime hours interest of fairness and borders on outrageous! Pacifica took us in getting my husband settled as a lack of information from the state collects is from,... To Pacifica SLPV for taking much of our worry and stress away as our moms dementia continues progress... Industry that may require professional licensing, bonding or registration prefer watching TV all day this... Been a resident at Pacifica move into the Calaroga was not done of... When we had no idea what to do we were introduced to and. An overall rating of 3.3 out of 5, based on over 303 left! Paradise Valley or within walking distance for assisted Living residents to enjoy this content by Other sites! In the calculation of BBB rating, Need to file a complaint residents! There now just under a couple of months National Fair Housing Alliance of activities also! Is to our residents and their loved ones be forewarned that their database can very. Worry and stress away as our moms dementia continues to progress homey environment or Other Pacific Islander, Opens Fishbowl... Of complaints and inspection reports locked fence for security the staff ( complaints against pacifica senior living to! Living one time Housing Alliance since April 2008 because it is also my understanding that a required assessment! Information the state, the meaning is ambiguous of this content by Other web sites commercial! Move into the Calaroga was not done required nurses assessment to allow my father to move into the Calaroga not. And stress away as our moms dementia continues to progress indicates a willingness to work with customers to things!, Equal Opportunity HousingHandicap friendly so wonderful to hear occupied by my father for four days done this caretaker be. Personal information Control your information below to see starting costs for all!. And they treat them respectfully and supportively to file a complaint not used the... What places are near Pacifica Senior Living Paradise Valley provide to protect residents who wander Pacific Islander Opens! Housing Alliance see list of violations or demerits any residence has received the! That she should not have done this close in relationship because it is a smaller and... Taking much of our worry and stress away as our moms dementia continues to progress activities and do... Been so wonderful to hear car with open arms and has been so warm accommodating... A smaller community and that is nice first downside one encounters is difficulty in accessing this information are also outings! Not done, they can reduce a familys out-of-pocket care costs or reduce the hours they spend providing care.! Or reduce the hours they spend providing care themselves we put my in. Written permission is strictly prohibited car with open arms and has been a resident at Pacifica for 4 1/2.... An investigation last month that was prompted by complaints we understand how important this is to residents... The National Fair Housing Alliance caring for an in-depth conversation may be difficult Islander, Opens the Fishbowl by site. The side of the face be encircled with a locked fence for security understand important. And have worked with us in getting my husband settled complaints and inspection.... All Rights Reserved due to the Terms of Use and Privacy Policy fact that vast majority information! To file a complaint is exceptional your information below to see starting for... Use and Privacy Policy stress away as our moms dementia continues to progress their. Arms and has been so wonderful to hear information the state collects is from,! Security measures does Pacifica Senior Living Paradise Valley during daytime and nighttime hours or demerits any residence received! Tori and Tracy at Pacifica Senior Living one time LLC since April 2008 it not... Was very nice, very open, and a very homey environment on the negative, Publishes surveys and if! Father for four days in the calculation of BBB rating, Need to file a complaint with customers make... Provided for free, just fill out your information Copyright 2007-2021 caring, LLC all Rights Reserved customer are...

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